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Frequently Asked Questions

Find answers to common questions about Xace services and offerings.

Account & Registration
How do I create an account on Xace?
To create an account on Xace, simply visit our website and click on the 'Register' button. Fill in the required details such as your name, email, and password. Once you submit the form, you'll receive a confirmation email to verify your account. After verification, you can start enjoying slot games specifically tailored for the Pakistan market.
What information do I need to provide during registration?
During registration on Xace, you'll need to provide essential information like your full name, email address, and a secure password. Additionally, it’s important to supply your date of birth to confirm your eligibility for slot games according to the legal age requirements in Pakistan.
Can I have multiple accounts on Xace?
No, according to our policies, each player is allowed only one account on Xace. This helps us maintain the integrity of our gaming environment and ensures fair play among our users in Pakistan. If you attempt to create multiple accounts, it may lead to account suspension.
How can I reset my password on Xace?
If you've forgotten your password on Xace, click on the 'Forgot Password?' link on the login page. Enter your registered email address, and we'll send you a link to reset your password. This ensures you can regain access to your account and continue to enjoy our slot games in Pakistan.
Deposits & Payments
What payment methods does Xace accept?
Xace offers a variety of payment options suitable for players in Pakistan, including credit cards, debit cards, and local bank transfers. We strive to provide ease of access for all our users, ensuring a seamless deposit process to enjoy your favorite slot games.
Is there a minimum deposit amount at Xace?
Yes, the minimum deposit amount at Xace is set at PKR 500. This threshold is designed to accommodate players while ensuring everyone has an opportunity to engage with our exciting slot games available in the Pakistan market.
How long does it take for deposits to reflect in my account?
Deposits made on Xace are typically processed instantly, allowing you to enjoy our slot games without delay. However, in some cases, especially with bank transfers, it may take a few hours for the funds to reflect. If your deposit is not visible after a reasonable time, please contact our support team for assistance.
Are there any fees associated with deposits on Xace?
Xace does not impose deposit fees for transactions made on our platform. However, some payment processors may charge their own fees which are beyond our control. We recommend checking your selected payment method’s terms and conditions to be fully informed while engaging with slot games in Pakistan.
Withdrawals & Cashouts
How can I withdraw my winnings from Xace?
Withdrawing your winnings from Xace is simple. Navigate to the 'Withdraw' section in your account, select your preferred payment method, and enter the amount you wish to withdraw. Ensure all required verification processes are completed for a smooth cashout experience. Our goal is to ensure players in Pakistan can enjoy their winnings quickly.
What is the minimum withdrawal amount at Xace?
The minimum withdrawal amount at Xace is PKR 1,000. This policy supports a sustainable gaming environment while allowing players in Pakistan to manage their winnings effectively. Ensure you meet this amount before requesting a cashout.
How long do withdrawals take to process on Xace?
Withdrawals at Xace are usually processed within 24 to 48 hours, pending any necessary verification. We prioritize quick cashouts so that our players can enjoy their hard-earned winnings. If you encounter any delays, please reach out to our customer support for help.
Are there any fees for withdrawals on Xace?
Xace does not charge fees for withdrawals. However, depending on your chosen payment method, third-party processing fees may incur. It’s best to review the payment processor’s terms to understand any potential costs while enjoying our slot games.
Games & Gameplay
What types of slot games are available on Xace?
Xace offers a diverse selection of slot games, including classic slots, video slots, and progressive jackpot slots. Our games are designed to provide an exciting gaming experience tailored specifically for players in Pakistan, ensuring everyone finds something they love.
Can I play slot games on Xace for free?
Yes, Xace provides a demo mode for most of our slot games, allowing players to try them out for free. This feature is perfect for getting a feel for the games and honing your skills before playing with real money in the Pakistan market.
Are the slot games on Xace fair?
Absolutely! All slot games on Xace utilize Random Number Generators (RNGs) to ensure fair play and randomness in outcomes. This guarantees that every spin is entirely independent of previous spins, providing a trusted and fair gaming environment for our users in Pakistan.
How do I find new games on Xace?
You can easily find new slot games on Xace by visiting our 'New Games' section on the website. We regularly update our portfolio with the latest releases, ensuring our players in Pakistan always enjoy fresh and exciting gameplay experiences.
Bonuses & Promotions
What welcome bonuses does Xace offer?
Xace offers an enticing welcome bonus for new players, which typically includes a generous match bonus on your first deposit. This bonus enables players in Pakistan to double their initial deposit, giving you more opportunities to explore our slot games.
Are there any ongoing promotions at Xace?
Yes, Xace frequently features ongoing promotions for our valued players. These include reload bonuses, free spins, and leaderboard competitions. Be sure to check our Promotions page regularly to maximize your gaming experience with slot games in Pakistan.
How do I claim bonuses on Xace?
Claiming bonuses on Xace is straightforward. For most promotions, simply opt-in or enter a bonus code during your deposit process. For free spins and other bonuses, follow the provided instructions in your account settings. Always check our FAQ or support page for specific details.
Do bonuses come with wagering requirements?
Yes, bonuses offered by Xace typically come with wagering requirements. These requirements must be met before you can withdraw your bonus winnings. Make sure to read the bonus terms and conditions carefully to understand the specifics for players in Pakistan.
Security & Safety
Is my personal information safe on Xace?
Yes, Xace prioritizes your security and employs advanced encryption technology to protect your personal and financial information. We adhere to strict data protection protocols, ensuring that players in Pakistan can enjoy our slot games with complete peace of mind.
Does Xace promote responsible gaming?
Absolutely! Xace is committed to promoting responsible gaming practices. We provide resources for players to manage their gaming activities, including setting deposit limits and self-exclusion options for those who need a break. We believe in a safe and enjoyable gaming experience in Pakistan.
How do I report a problem with my account on Xace?
If you experience any issues with your account on Xace, we encourage you to contact our dedicated support team immediately. You can reach us through our help center, and we’ll assist you promptly to resolve any concerns you may have while enjoying our slot games.
Is Xace licensed and regulated?
Yes, Xace operates under a reputable license and complies with all regulations to ensure a safe gaming environment. We are dedicated to providing fair play and protecting our players’ interests in the Pakistan market, confirming our commitment to a trustworthy gaming experience.
Mobile Gaming
Can I play slot games on Xace from my mobile device?
Yes, Xace is fully optimized for mobile gaming, allowing players in Pakistan to enjoy their favorite slot games on smartphones and tablets. Our mobile site provides the same exciting features and functionalities as the desktop version, ensuring a seamless gaming experience.
Is there a dedicated Xace mobile app?
Currently, Xace does not offer a dedicated mobile app. However, our mobile-friendly website is designed to provide an excellent user experience, making it easy for players in Pakistan to access and play slot games directly from their web browsers.
What devices are compatible with Xace mobile gaming?
Xace’s mobile gaming platform is compatible with various devices, including iOS and Android smartphones and tablets. As long as you have a stable internet connection, you can easily access our extensive range of slot games on the go in Pakistan.
Are there any differences in bonuses for mobile players at Xace?
No, all players, regardless of whether they are playing on desktop or mobile, have access to the same bonuses and promotions at Xace. This ensures that our mobile gaming experience is equally rewarding for players in Pakistan enjoying our slot games.
VIP Program & Benefits
What is the VIP program at Xace?
The VIP program at Xace is designed to reward our most loyal players. Members receive exclusive benefits such as personalized account management, special bonuses, and invitations to premium events. This program aims to enhance your gaming experience with our slot games in Pakistan.
How do I become a VIP member at Xace?
To become a VIP member at Xace, players typically need to reach certain wagering milestones or participate actively in our gaming community. Our VIP team regularly reviews player activity to identify potential candidates for our exclusive benefits tailored to our players in Pakistan.
What benefits do VIP members receive at Xace?
VIP members at Xace receive a range of benefits including higher deposit and withdrawal limits, personalized bonuses, and dedicated support. Additionally, VIPs often receive priority access to new slot games and exclusive promotions curated for premium players in the Pakistan market.
Is there a cost to join the VIP program at Xace?
No, there is no cost to join the VIP program at Xace. Membership is earned based on your activity and loyalty to our platform. We value our players and want to make the VIP experience rewarding without any additional fees, especially for our dedicated players in Pakistan.

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